MINIMUM ORDER CHARGE
All orders under £10.00 plus P&P are subject to minimum order charge of £5.00.
DELIVERIES
Normal delivery service will be 48hr. carrier UK mainland. Overnight deliveries are available on request.
Carriage paid on orders minimum nett value of £150.00. Orders for the next day must be received by 2pm
RETURN OF GOODS
Goods will only be accepted for return and credit if prior authorisation has been given and proof of receipt by us provided.
Goods incorrectly ordered and returned for credit will be subject to a 20% handling fee plus any freight costs incurred in sending and returning the goods.
Claims will not be accepted unless we have been advised within 7 days of receipt that goods are fault or not required due to incorrect order.
Claims for short shipment of goods should be advised within 48hrs. After this time no claims can be considered.
Please quote despatch note number on all queries.